*1. No Refund Policy:*
Once an order is placed with [Your Company Name], it is considered final. We do not offer refunds for any products or services after an order has been successfully placed, except in the following exceptional circumstances:
– *Product Defect:* If you receive a defective product, please contact our customer support team within [X] days of receiving the product, and we will arrange for a replacement or a refund as appropriate.
– *Service Disruption:* In the event of a severe and documented service disruption, we may consider offering refunds on a case-by-case basis.
*2. No Cancellation Policy:*
We do not accept cancellations for any products, services, or subscriptions once the order has been confirmed and payment has been processed. Please carefully review your order before finalizing it.
*3. Customer Responsibilities:*
It is the responsibility of the customer to ensure the accuracy of their orders and to review all details before completing the purchase. If you have any questions or concerns, please contact our customer support team prior to placing your order.
*4. Contact Information:*
If you have any questions or require further clarification regarding this policy or your specific order, please contact our customer support team at email@example.com or 9498066613
*Shipping and Delivery Policy*
We utilize two primary shipping methods for your convenience:
– *Indian Post:* This service is provided by India Post, and delivery times may vary depending on your location. Please refer to the estimated delivery times provided by India Post for more information.
– *Professional Courier:* We partner with Professional Courier for expedited and reliable shipping services. You can expect faster delivery with this option, and delivery times will be provided during the checkout process.
*2. Shipping Rates:*
Shipping rates are calculated based on the selected shipping method, the destination, and the weight or dimensions of the product. Shipping costs will be displayed at the time of checkout, and you will have the opportunity to review and confirm the shipping cost before finalizing your order.
*3. Order Processing Time:*
We strive to process orders promptly. Orders are usually processed and handed over to the respective courier service within a day from the date of purchase.
*4. Shipping Address:*
Please ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be responsible for orders shipped to incorrect addresses. Any additional charges incurred due to address errors will be the responsibility of the customer.
*5. Tracking Orders:*
You can track your order’s progress and delivery status using the provided tracking information. Please allow some time for tracking updates to become available after your order has been shipped.
The estimated delivery times provided are approximate and are not guaranteed. Actual delivery times may vary due to factors such as customs processing, holidays, and unforeseen circumstances. We do our best to ensure timely deliveries.
*8. Missing or Delayed Shipments:*
In the rare event of a missing or delayed shipment, please contact our customer support team at firstname.lastname@example.org or 9498066613, and we will work to resolve the issue promptly.